Refund & Cancellation Policy

Last updated 13 July 2026

We want you to pay only for a form you're happy with. This policy explains when you're charged and when we refund.

You pay only when the form is ready

There is no charge to create an account, upload documents, or join the queue. You pay ₹99only after an expert has filled your form and it's ready for you to review.

Cancelling before payment

You can delete a draft application at any time before payment at no cost. Nothing is charged until you choose to pay.

Refunds after payment

We refund your payment in full if:

  • the filled form contains a mistake we made from your documents and we are unable to correct it, or
  • you were charged more than once for the same form, or
  • a technical error took your payment but didn't unlock the form.

When we can't refund

We can't refund once you've downloaded or printed a correctly filled form, or where a form was filled correctly from the documents you supplied but those documents were themselves wrong or outdated.

How to request a refund

Email help@sarkariformmitra.test with your application number within 7 days of payment. Approved refunds are returned to your original payment method within 5–7 working days.